ASI FrontDesk (Version 6)
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      2. ASI FAQs
      3. ASI FrontDesk (Version 6)

      What to do if the ID scanner or Sign Pad is not working?

      • Minimize the Cloud system.
      • Check the system tray on the bottom-right corner for the Cloud client icons:

        1. Green icon for Sign Pad.

        2. Red icon for ID Scanner.

      If they are not visible, re-open the app and minimize it again to ensure proper functionality.