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How to Create a Group Reservation and Make a Payment for the Group?

Here’s a step-by-step guide to efficiently handle both creating a group reservation and processing payments for the group:

Step 1: Create a Group Reservation
  1. Open Group Folio:
    -     Navigate to the Menu and select Group Folio to begin the process.
  2. Enter Group Information:
    -     Fill in the required details, including the group name, contact information, number of guests, check-in and check-out dates, and any other relevant information.
    - Once all details are entered, click Create Group to save the new group record.
  3. Proceed to Reservation:
    -     After entering group details, click Next to proceed to the reservation section.
  4. Save the Group Reservation:
    -     Select Group Reservation and click Save to finalize the reservation process.

Step 2: Make Payment for the Group
  1. Access Front Desk:
    -     Go back to the Menu and select Front Desk.
  2. Edit Group Details:
    -     Click on Edit Group, then select the group you wish to process payment for.
    - Click Edit to access the group’s details.
  3. Go to Payments:
    -     Navigate to the Payments section.
    - Select the appropriate payment type (e.g., credit card, cash, bank transfer) based on the group’s preference, then enter the required payment details.
  4. Complete the Payment:
    - Once the payment details are entered, click OK to confirm and then click Done to finalize the process.
You have successfully created a group reservation and processed the group payment. For additional help with group folios or front desk operations, contact our support team.
 
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