How to File a Support Ticket through the ASI Customer Portal?
Submitting a support ticket through the ASI website helps you connect directly with our technical team for faster assistance. It ensures your issue is properly tracked, prioritized, and resolved efficiently. All while keeping you updated through email notifications.
How to file a support ticket on the Anand Systems website
You can file a support ticket by signing in to the Customer Portal at anandsystems.com, clicking File a support ticket, completing the form with your details and issue description, and submitting it. You will receive a confirmation email with a unique ticket number to track your request.
Steps to file a support ticket
- Go to the website (https://anandsystems.com/) and click on the Customer Portal located at the top right of the header or the bottom left of the footer.
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Sign in using the email address and password you created during registration. (Note- These login details are separate from your ASI software credentials.)
- Click on File a support ticket situated at the top.
- Fill in all details like Name, Client ID, Email, Ticket Name, and a detailed explanation of your issue with an image or video.
- Click on Agree to receive Email, then click on Submit.
- After submitting your ticket, you will receive an email at your registered ID with a unique ticket number.
- Click Check Ticket Status in the email to view your ticket status.
- Log in to the Customer Portal and click Ticket Listing to see the progress of your ticket.
- Your support ticket has been successfully submitted and is now visible under Ticket Listing in the Customer Portal.
You have successfully filed a support ticket through the Anand Systems website and can monitor its progress from the Customer Portal.
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