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How to Process a Refund in ASI Frontdesk?

Refunding a payment helps correct billing issues or process cancellations smoothly. Follow these steps:

  1. Click and open the Room.

  2. Click and open the Payments section.

  3. Select the Payment entry and Right-Click on it.

  4. Enter the Refund Amount and add any Remarks if needed.

  5. Click on the Refund button.

  6. Click on Update to finalize the refund.
    Done!

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