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How to resolve the “FROZEN SCREEN ERROR” system error in ASI PMS 7x?

Learn how to quickly fix an unresponsive screen in ASI PMS. Since ASI PMS runs in a browser, simply refreshing the tab usually resolves temporary freezes or loading issues instantly.

How to refresh the browser tab in ASI PMS to fix freezes or loading issues

How to Refresh ASI PMS to Fix Freezes or Loading Issues

If ASI PMS appears frozen or is not loading correctly, refreshing the browser tab is the quickest first step to resolve the issue. Follow the steps below.

Steps:

  1. Refresh the browser tab (press F5 or Ctrl+R on Windows, or Cmd+R on Mac) where ASI PMS is open.
    Since ASI PMS is browser-based, refreshing the tab helps reset the session.

  2. The page will reload and this resolves most temporary freezes and loading issues. If the problem persists after refreshing, try clearing your browser cache or switching to a different supported browser before contacting support.

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