How to set up a printer in ASI FrontDesk?

How to Fix Printer Issues in ASI Cloud: Check Printer Settings

Check Basic Printing:
- If your printer is not working within ASI Cloud, follow these steps to diagnose and resolve the issue. Start by confirming your printer works outside of ASI Cloud, then verify your Remote Desktop settings to allow local printer access.
  Try printing any regular document (like a Word or PDF file) from your computer.
- If it prints successfully, your printer hardware is functioning correctly — proceed to Step 2 to check your ASI Cloud Remote Desktop settings. If it does not print, troubleshoot your local printer first (check connections, drivers, and printer status) before continuing.
Verify Remote Desktop Settings (if printing doesn’t work in ASI):
- Right-click on the ASI Cloud icon and select Edit.
- Go to the Local Resources tab.
- Ensure the “Printers” checkbox is selected.
- This allows your local printer to be recognized and used within the ASI Cloud environment. After saving these settings, reconnect to ASI Cloud and attempt to print again.
See the screenshot below for visual guidance on how to check these settings.

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ASI PMS does not require a separate printer setup. As long as your printer works properly with your computer, it will also work with ASI. This makes printing quick, simple, and seamless, without any extra configuration.