This error occurs when the system detects that a guest's age is under 21, which may prevent booking completion. Here’s how to resolve it in version 7.
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Go to the Menu, then select Guest and click on Guest Database.
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Select the guest, then add the Birth Date.
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Make sure the date matches their ID.
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Click Save.
Done!
With these simple steps, you can resolve the age verification error and proceed with the guest’s booking. For further assistance, reach out to our support team!