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ASI FAQs

ASI FAQs

Find answers to frequently asked questions on various aspects of ASI products.

ASI FrontDesk (Version 6)

How to check in a guest?

How to create a booking or reservation?

How to remove a room from Network Lock / Fix "Room already opened" or "Night Audit process already running" issues?

What to do if the ID scanner or Sign Pad is not working?

How to collect a payment or issue a refund?

Performing a Night Audit: Version 6

Setting Booking Restrictions in ASI: Version 6

Adding a Room to Maintenance or Blocking a Room: Version 6

Searching for a Guest or Folio: Version 6

Checking Inventory in ASI: Version 6

Exporting Reports in ASI: Version 6

Resolving the "Please Specify Rental Age Greater Than 21 Years" Error: Version 6

Resolving a Frozen Screen: Version 6

Changing Rates in ASI: Version 6

How to apply Restrictions (Sold Out, Min Nights, Max Nights etc): Version 6

See more

ASI PMS (Version 7)

Performing a Night Audit: Version 7

Setting Booking Restrictions in ASI: Version 7

Adding a Room to Maintenance or Blocking a Room: Version 7

Searching for a Guest or Folio in ASI: Version 7

Checking Inventory in ASI: Version 7

Exporting Reports in ASI: Version 7

Resolving the "Please Specify Rental Age Greater Than 21 Years" Error: Version 7

Changing Rates in ASI: Version 7

How to Move a Check-In Guest

How to Collect Payment by Credit Card

How to Use BCR (Booking Control Rule)

How to Change Rates for a Checked-In Guest

How to Edit a Group

How to Check the Guest Ledger

How to check-in Reservation

How to Create a Group Reservation

How to Edit a Reservation

How to Create a Business Source Account

How to Increase Stay

How to Make Payment in a Group:

How to Move Check-in Guest from One Room to Another

How to Process Night Audit

How to Refund a Room

How to Create a Reservation

How to Transfer Payments

See more